Privacy Policy for Lusac Space – Protecting Your Personal Information and Ensuring Secure Transactions

At Lusac Space, we recognize the importance of protecting the privacy of your personal information and understand the trust you place in us when you engage with our website and services. This comprehensive privacy policy outlines how we collect, use, store, and protect your personal information. By using our website, you agree to the terms and conditions of this Privacy Policy, which should be periodically reviewed to stay informed of any updates. We are committed to safeguarding your personal data in accordance with the highest standards and in compliance with applicable privacy laws in Vietnam.

1. Introduction: Our Commitment to Privacy

At Lusac Space, your privacy is our priority. Our Privacy Policy governs the manner in which we collect, use, and protect your personal data. We strive to ensure transparency and responsibility regarding the information we gather and maintain. This document is intended to inform you about our data practices and help you understand your rights regarding the personal information you provide.

2. Personal Information We Collect

Personal information refers to any data that can be used to identify an individual, such as your name, email address, phone number, or any other details you provide to us through your interactions with our website. This information is collected only when you voluntarily and knowingly provide it to us. Common instances in which we collect your personal information include:

  • Requesting services: When you request information, inquire about a property, or ask us to send you further details about our services.

  • Website interaction: When you visit our website, interact with our forms, or subscribe to our newsletter.

  • Job applications: If you apply for a position with Lusac Space, we collect details necessary for processing your application.

  • Client relationships: When you become a client, we gather essential data to maintain a professional relationship and fulfill our contractual obligations.

3. How We Collect Personal Information

Personal information is collected through various channels, ensuring that we meet your needs in a secure and responsible manner. We may collect your data when you:

  • Subscribe to our mailing list: To receive updates, newsletters, and other marketing materials.

  • Request information or services: You may provide personal details to inquire about properties, receive real estate advice, or request consultations.

  • Engage with our website: Personal information may be collected through online forms, cookies, or other tracking technologies while you explore our website.

  • Contact us directly: When you reach out through email, phone, or live chat, we collect the necessary details to respond to your queries effectively.

4. The Purpose of Collecting Your Personal Information

The personal information we collect is used for specific and legitimate purposes to enhance your experience with Lusac Space. These purposes include:

  • Providing services: To offer you information, assist in your property search, or fulfill requests related to real estate services.

  • Customer support: To respond to your inquiries and provide customer service, ensuring a smooth experience as you navigate our services.

  • Marketing communications: To send newsletters, promotions, and updates that align with your interests and preferences.

  • Improving our website: To analyze user behavior and feedback, allowing us to refine our offerings and optimize the user experience.

  • Legal and regulatory compliance: To meet legal requirements, maintain accurate records, and protect our rights and interests.

5. Secondary Use of Information

We may sometimes use the personal information we collect for secondary purposes that align with the original purpose for which it was gathered. These secondary uses may include:

  • Consent-based use: When we seek your consent for a secondary purpose.

  • Related purposes: When the secondary purpose is closely related to the original reason for which the information was provided, and you would reasonably expect such use.

  • Legal requirements: When we are required to disclose your personal information by law or to protect public safety.

We are committed to ensuring that any secondary use of your personal data is carried out transparently, with your consent, or in compliance with relevant legal obligations.

6. Correcting and Updating Your Information

We believe in maintaining accurate, complete, and up-to-date personal information. If any of the data we hold about you is incorrect or needs to be updated, we encourage you to contact us directly. You have the right to request corrections, updates, or deletions of your personal information, and we will take all reasonable steps to ensure that your data is accurate.

7. Disclosure of Personal Information

Lusac Space is committed to maintaining the confidentiality of your personal information. We will not sell, lease, or disclose your personal information to third parties without your explicit consent, except in the following circumstances:

  • Business partners and affiliates: We may share information with trusted third-party service providers who help us perform functions related to our services, such as IT support, legal services, or marketing.

  • Legal obligations: If required by law, regulation, or legal process, we may disclose your personal information to government authorities or other third parties.

  • Corporate transactions: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of the transaction.

We will ensure that any third parties with whom we share your information respect privacy and data protection laws and implement adequate security measures.

8. Data Security Measures

At Lusac Space, we take reasonable steps to protect the security, integrity, and privacy of your personal information. While no system can be entirely secure, we implement various security protocols to safeguard your data, including encryption, firewalls, and secure servers. We continually assess and update our security measures to ensure that your data is kept safe.

However, you should be aware that no data transmission over the Internet can be guaranteed to be fully secure. While we strive to protect your personal data, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

9. Links to External Websites

Our website may contain links to external websites that are not under our control. Please be aware that we are not responsible for the privacy practices or content of these websites. We recommend reviewing the privacy policies of any third-party websites before providing any personal information.

10. Cookies and Tracking Technologies

Lusac Space may use cookies and other tracking technologies to enhance your experience while visiting our website. Cookies are small data files that are stored on your device to improve website functionality, analyze usage patterns, and provide personalized content. You have the option to manage your cookie preferences through your browser settings.

By continuing to use our website, you consent to the use of cookies and similar technologies.

11. Children’s Privacy

Lusac Space’s services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete the information as soon as possible. If you are a parent or guardian and believe your child has provided personal information to us, please contact us to have the data removed.

12. International Transfers of Data

If you are accessing our website from outside Vietnam, please note that any personal information you provide may be transferred to, stored, and processed in Vietnam. By using our website and submitting your personal data, you consent to this transfer.

13. Your Rights Under the Privacy Policy

As a user of our website, you have several rights concerning your personal information, including:

  • Access to information: You can request access to the personal information we hold about you.

  • Correction of information: You have the right to request corrections to any inaccuracies in the data we hold.

  • Deletion of information: You may request the deletion of your personal information, subject to certain legal restrictions.

  • Opt-out of marketing communications: You can unsubscribe from marketing communications at any time by following the instructions in the emails or contacting us directly.

14. Changes to This Privacy Policy

Lusac Space reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and we will update the “Last Revised” date at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed of any updates or changes.

15. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us using the details below:

  • Email: [email protected]

  • Phone: +84-903-009-609

  • Address: 37 Ton Duc Thang Street, Ben Nghe Ward, District 1, Ho Chi Minh City, Vietnam

Your privacy matters to us, and we are committed to ensuring that your personal data is handled responsibly and securely.